At Rooted Bud Sales, we value your privacy as much as we value the health of our rare fruit trees and berry plants. This policy explains how we cultivate trust by protecting your personal information with the same care we give to our ginkgo saplings and espalier trees.

Information We Collect

Like carefully tending to each variety in our orchard, we collect only what’s necessary to grow our relationship with you:

  • Planting Your Order: Name, contact details, shipping address (as specific as our planting instructions)
  • Nurturing Your Payment: Payment information processed securely through our partners (we never store full card details)
  • Cultivating Your Experience: Browsing behavior and preferences to help you find the perfect berry bushes or fruit trees
  • Growing Our Community: Optional information when you contact our gardening experts or leave reviews

How We Use Your Information

We use your data like premium compost – to enrich your experience without waste:

  • Process orders for your almond trees or aronia bushes with care
  • Provide customer support as responsive as our goji berry plants
  • Improve our nursery’s offerings and website functionality
  • Send relevant gardening tips and updates (only with your consent)
  • Comply with legal requirements as steadfast as our chestnut trees

Data Sharing & Disclosure

We treat your information like rare cultivars – sharing only when necessary:

  • Shipping Partners: Only what’s needed to deliver your plants safely
  • Payment Processors: Secure transaction handling specialists
  • Legal Obligations: When required by law, like reporting invasive species
  • Business Transfers: If our nursery changes hands (with privacy protections)

We never sell your data to third-party marketers.

International Transfers

While we ship worldwide (except to Asia and certain remote locations), your data may cross borders like our international cultivars. We ensure all transfers receive protection equal to our greenhouse standards.

Data Security

We protect your information with the same vigilance we use to safeguard our rare fruit tree collection:

  • SSL encryption – the digital equivalent of our secure greenhouse
  • Regular security audits like pruning for optimal health
  • Limited access to your data among our staff
  • Secure payment processing that never stores full card details

Your Rights

You have rights over your information, just as you have control over your garden:

  • Access: Request what data we hold about you
  • Correction: Update inaccurate information
  • Deletion: Request removal under certain conditions
  • Restriction: Limit how we use your data
  • Objection: Opt-out of certain processing
  • Portability: Receive your data in a usable format

To exercise these rights, contact us at [email protected].

Cookies & Tracking Technologies

We use cookies and similar technologies like carefully placed garden markers:

  • Essential Cookies: Keep your shopping cart intact as you browse our berry varieties
  • Performance Cookies: Help us improve our website’s growth
  • Functional Cookies: Remember your preferences like favorite fruit trees
  • Marketing Cookies: Only with consent, to show relevant offers

You can manage cookies through your browser settings or our consent tool.

Children’s Privacy

Our website is intended for adults establishing edible landscapes. We don’t knowingly collect data from children under 16 without parental consent.

Policy Updates

We may update this policy as our nursery grows. Significant changes will be communicated like important seasonal planting advice.

Contact Us

For privacy questions or concerns, contact our Data Protection Lead:

Email: [email protected]
Mail: 5430 Brookdale Avenue, Oakland, US 94619